Proximus & bpost innovative decoder swap program powered by Drupal
From 2015 to 2017, Proximus revolutionized its customer experience in Belgium with an innovative decoder swap program. Leveraging the power of the powerful framework, Proximus partnered with bpost to orchestrate a seamless swap process.
At the heart of this transformation was a user-friendly Drupal-powered web application, custom-built to simplify the decoder swap journey. With just a single login, Proximus customers gained access to a sleek interface where they could effortlessly schedule their decoder swap and choose their preferred bpost delivery method.
Exindru spearheaded the creation of this sophisticated front-end application. Harnessing the flexibility and robustness of the content management system, Exindru crafted a solution that not only met but exceeded user expectations. The application seamlessly integrated with bpost's Geo 6 API, incorporating Google Maps functionality for enhanced user convenience.
But the magic of Drupal didn't stop there. Exindru's expertise in custom development enabled smooth integration with backend web services, ensuring effortless data exchange and real-time updates. This Drupal-powered solution not only streamlined the swap process for customers but also provided Proximus with valuable insights and data management capabilities.
This project showcases how the framework's flexibility and Exindru's expertise can transform complex logistical challenges into smooth, intuitive experiences. Hosted on Amazon cloud servers, the application handled the swap requests of hundreds of thousands of Proximus customers with ease.
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Exindru is the Drupal division of Infanion.
Infanion is a software development company with ca 100 employees working in the Infanion offices in Tremelo (Belgium - EU) and Bangalore (India). Infanion is ISO certified (ISO/IEC 27001:2013 and ISO 9001:2015) and has an AA+ IPLS rating.
