Streamlining the customer support of DHL Express Belgium with Drupal
Step into the world of streamlined customer support with the DHL Express Belgium support landingspage, a Drupal-powered solution crafted by Exindru. This project showcases how the framework's power can transform complex customer service processes into a user-friendly, intuitive experience.
Our team harnessed Drupal's powerful multilingual capabilities to create a seamless trilingual platform, serving customers in Dutch, English, and French. This landing page acts as a central hub, elegantly guiding visitors to a wealth of support options with just a few clicks.
From setting delivery preferences and planning pick-ups to locating nearby service points and accessing FAQs, the landingspage puts customer needs first. But we didn't stop there - we integrated links to real-time shipment tracking, a feedback system and multiple communication channels including WhatsApp, live chat, phone support, all made possible through Drupal's flexible framework.
This project highlights how Exindru leverages the content management system to create more than just websites - we build comprehensive digital solutions that enhance customer experiences and streamline business operations. The DHL Express Support landingspage is an example of the content management system's magic in creating efficient, user-centric platforms that cater to diverse user needs while maintaining brand consistency across multiple languages.
Excited to discover how we can streamline your customer processes? Contact us!
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Exindru is the Drupal division of Infanion.
Infanion is a software development company with ca 100 employees working in the Infanion offices in Tremelo (Belgium - EU) and Bangalore (India). Infanion is ISO certified (ISO/IEC 27001:2013 and ISO 9001:2015) and has an AA+ IPLS rating.
